Privacy Policy

Last updated: January 4, 2026

1. Introduction

This Privacy Policy explains how FrameToolkit, operated by us, collects, uses, and protects your information when you use our website and services at frametoolkit.com (the "Service").

We are committed to protecting your privacy. Our core philosophy is privacy by design – we minimize data collection and process your media files entirely in your browser whenever possible.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your email address and name through our authentication provider (Google Sign-In).
• Payment Information: When you purchase credits, payment processing is handled by our payment provider (Paddle). We do not store your credit card details.
• Contact Information: If you contact us via email, we collect the information you provide in your message.

2.2 Information Collected Automatically

• Usage Analytics: We use PostHog to collect anonymous usage data, including which tools are used, session duration, and general interaction patterns. This data helps us improve the Service.
• Device Information: We may collect basic device information such as browser type, operating system, and screen resolution for analytics and compatibility purposes.
• Cookies: We use essential cookies for authentication and session management. Analytics cookies are used only with your consent where required by law.

2.3 Information We Do NOT Collect

• Your Media Files: For our free browser-based tools, all processing happens entirely in your browser. Your files are never uploaded to our servers.
• AI Tool Uploads: For AI-powered tools, images you upload are processed by our AI providers (Google) and are not stored permanently. They are deleted after processing is complete.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process payments and manage your credit balance
• Send transactional emails related to your account and purchases
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve user experience
• Detect and prevent fraud or abuse

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party services that help us operate the Service, including:
  • Paddle: Payment processing
  • Google Cloud: AI processing for AI-powered tools
  • PostHog: Analytics
  • Vercel: Hosting
  • Cloudflare: CDN and security
• Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.

5. Data Retention

• Account Data: Retained while your account is active. You can request deletion at any time.
• Payment Records: Retained as required for tax and legal compliance.
• Analytics Data: Aggregated and anonymized; individual session data is retained for up to 12 months.
• Media Files: Not retained. Free tools process locally; AI tool uploads are deleted immediately after processing.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encrypted data transmission (HTTPS)
• Secure authentication via OAuth providers
• Regular security reviews and updates
• Limited access to personal data on a need-to-know basis

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Objection: Object to certain processing of your data

To exercise these rights, please contact us at frametoolkit@gmail.com.

8. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.

10. Advertising

We may use third-party advertising companies to serve content and advertisements when you visit the Service. These companies may use cookies and other technologies to collect information about your visits to this and other websites (not including your name, address, email address, or telephone number) in order to provide advertisements about goods and services of interest to you.

If you would like more information about this practice and to know your choices about not having this information used by these companies, you can visit Network Advertising Initiative or Digital Advertising Alliance.

11. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: frametoolkit@gmail.com

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